Welcome to Coconut Bride. These Terms of Service govern your access to and use of our website, coconutbride.com, and any purchases made through our online store.
Throughout these Terms, “Coconut Bride,” “we,” “us,” and “our” refer to Coconut Bride. “You,” “your,” and “customer” refer to any person who visits our website, creates an account, places an order, purchases a product, or uses any service provided through coconutbride.com.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies posted on our website. If you do not agree with these Terms, you should not use our website or purchase products from Coconut Bride.
Coconut Bride
Website: coconutbride.com
Email: info@coconutbride.com
Address: 304 Orangewood Ave, Clearwater, FL 33755, USA
Coconut Bride offers women’s wedding dresses, wedding guest dresses, formal evening dresses, banquet dresses, children’s dresses, and related fashion products.
By using coconutbride.com, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you are using the website under the supervision and consent of a parent or legal guardian.
You agree not to use our website for any unlawful, fraudulent, abusive, harmful, or unauthorized purpose. You must not attempt to interfere with the security, operation, availability, or proper functioning of our website.
You may not use our website to transmit viruses, malware, harmful code, spam, phishing content, misleading information, or any content that violates applicable laws or the rights of others.
We reserve the right to refuse service, suspend access, cancel orders, or terminate accounts if we believe a customer has violated these Terms or engaged in suspicious, abusive, or unlawful activity.
Our online store may be hosted through Shopify or other third-party e-commerce service providers. These providers allow us to sell our products and services to you online.
You agree to provide accurate, current, and complete information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account login details and for all activity that occurs under your account.
You agree not to reproduce, duplicate, copy, sell, resell, exploit, or misuse any part of our website, product listings, images, content, service, or access to the service without our express written permission.
We make reasonable efforts to display product descriptions, colors, images, fabrics, sizes, measurements, prices, and availability as accurately as possible.
However, product colors may appear differently depending on screen settings, lighting, photography, monitor calibration, device display, and fabric reflection. Slight color differences are not considered defects.
For wedding dresses, formal dresses, banquet dresses, children’s dresses, and other apparel items, slight measurement differences may occur due to manual measurement, garment structure, fabric properties, cutting, sewing, and production methods.
Product images are for reference and display purposes. Minor differences in fabric texture, lace placement, embellishment position, beading, embroidery, decorative details, or packaging may occur and do not necessarily constitute a product defect.
We reserve the right to modify, update, discontinue, or limit the availability of any product at any time without prior notice.
Customers are responsible for reviewing product descriptions, size charts, measurements, fabric information, and order details carefully before placing an order.
Formalwear and special occasion apparel may fit differently depending on style, silhouette, fabric, cut, and body shape. A standard size does not guarantee the same fit across all dress styles.
If you are between sizes or unsure about sizing, we recommend selecting the size based on the largest relevant measurement and consulting our size chart before purchase.
Coconut Bride is not responsible for incorrect size selection, incorrect measurements provided by the customer, changes in body measurements after ordering, or fit preferences that are not caused by a product defect or order error.
Some products may be custom-made, made-to-order, personalized, altered, or prepared according to customer-provided measurements or order specifications.
Custom-made, made-to-order, personalized, altered, or special-measurement items may not be cancelled, returned, exchanged, or refunded once processing or production has begun, unless the item is defective, damaged before delivery, or materially different from the confirmed order details.
Customers are responsible for ensuring that any measurements, size selections, color selections, style selections, and customization instructions are accurate before submitting an order.
All prices displayed on coconutbride.com are shown in the currency indicated at checkout.
Prices, promotions, discounts, product availability, and product specifications may change at any time without notice.
We reserve the right to correct pricing errors, typographical errors, product information errors, and availability errors at any time, including after an order has been submitted.
If a product is listed at an incorrect price or with incorrect information due to error, we reserve the right to cancel the order and refund the amount paid.
We are not responsible for any errors, inaccuracies, or omissions in product descriptions, pricing, promotions, shipping information, or other website content, but we will make reasonable efforts to correct such issues when identified.
When you place an order through coconutbride.com, you are making an offer to purchase the selected product under these Terms.
An order confirmation email does not mean that your order has been accepted, processed, shipped, or completed. We reserve the right to accept, reject, cancel, or limit any order at our discretion.
We may refuse or cancel an order for reasons including but not limited to:
Suspected fraud or unauthorized payment activity
Incorrect billing or shipping information
Product unavailability
Pricing or product information errors
Payment verification issues
High-risk transaction alerts
Violation of these Terms
Abusive, suspicious, or unusual order activity
If we cancel an order after payment has been made, we will issue a refund to the original payment method, subject to our policies and payment processor timelines.
We may request additional information to verify an order, billing details, shipping details, identity, payment authorization, or fraud prevention requirements.
Failure to provide requested verification information may result in order delay or cancellation.
To protect customers and our business, we may use fraud detection tools, payment processor reviews, Shopify risk analysis, or other security measures before accepting or fulfilling an order.
Payment must be completed at checkout using one of the payment methods available on coconutbride.com.
By submitting payment information, you represent and warrant that you are authorized to use the selected payment method and that all payment details are accurate.
You authorize us and our third-party payment processors to charge the total order amount, including product price, applicable taxes, shipping charges, and any other fees shown at checkout.
We do not store full credit card details on our own servers. Payments may be processed by secure third-party payment providers.
If your payment is declined, rejected, reversed, flagged, disputed, or otherwise not successfully completed, we may cancel or suspend your order.
Customers are responsible for any applicable sales tax, use tax, value-added tax, customs duties, import taxes, brokerage fees, clearance fees, or other government-imposed charges associated with an order.
Where required, taxes may be calculated and collected at checkout.
For international orders, customs duties, import taxes, and clearance fees may be charged by local authorities or carriers. These charges are the responsibility of the customer and are not controlled by Coconut Bride.
Refusal to pay customs charges or failure to complete customs clearance may result in delivery delays, package return, abandonment, or additional costs.
Shipping and delivery are governed by our Shipping Policy.
Delivery times are estimates only and are not guaranteed unless expressly stated in writing. Shipping times may vary due to order processing, product availability, customization, carrier delays, weather, holidays, customs clearance, incorrect addresses, peak seasons, or other circumstances beyond our control.
Customers are responsible for providing a complete and accurate shipping address at checkout.
Coconut Bride is not responsible for delays, failed delivery, returned packages, or additional fees caused by incorrect, incomplete, outdated, or undeliverable shipping information provided by the customer.
Once an order has been handed over to the carrier, delivery is subject to the carrier’s handling and service conditions.
Risk of loss and title for purchased products may pass to the customer when the order is delivered to the shipping address provided or otherwise marked as delivered by the carrier.
If tracking shows that a package has been delivered, Coconut Bride is not responsible for loss, theft, misplacement, or damage occurring after delivery.
Customers should monitor tracking information and ensure that someone is available to receive the package when delivery is expected.
Returns, refunds, and exchanges are governed by our Return & Refund Policy.
Eligible items may be returned only if they meet the requirements stated in our Return & Refund Policy.
Custom-made, made-to-order, personalized, altered, tailored, final sale, worn, washed, damaged, stained, or used items are not eligible for return unless required by law or unless the item is defective, damaged before delivery, or incorrect due to our error.
Refunds, if approved, will be issued to the original payment method used at checkout.
Shipping fees, expedited shipping fees, customs fees, duties, taxes, insurance fees, and handling charges may be non-refundable unless required by law or unless the return is caused by our error.
If you need to cancel or change an order, please contact us as soon as possible at info@coconutbride.com.
We cannot guarantee that an order can be cancelled or changed once it has been submitted.
Orders cannot be cancelled or changed once they have entered processing, production, customization, packing, or shipment.
Custom-made, made-to-order, personalized, altered, tailored, or special-measurement items cannot be cancelled once processing or production has begun.
If a cancellation is approved, the refund will be issued to the original payment method.
Customers must inspect their order promptly upon delivery.
If you receive a damaged, defective, or incorrect item, please contact us at info@coconutbride.com within 7 days of delivery.
Your message should include your order number, a description of the issue, photos of the item, photos of the packaging, and photos of the shipping label.
We will review the issue and determine the appropriate resolution, which may include replacement, exchange, repair support, refund, or another reasonable solution.
Items damaged by customer handling, improper use, washing, alteration, wear, event use, or failure to follow care instructions are not considered defective.
Customers are responsible for following the care instructions provided with the product or listed on the product page.
Wedding dresses, formal dresses, evening dresses, banquet dresses, children’s dresses, lace garments, embellished garments, and delicate fabrics may require special handling, steaming, storage, dry cleaning, or professional garment care.
Coconut Bride is not responsible for damage caused by improper washing, ironing, steaming, storage, cleaning, alteration, repair, or handling after delivery.
Promotions, discount codes, free gift offers, bundle offers, and special sales may be subject to additional terms and may be modified, suspended, or discontinued at any time.
Discount codes must be applied at checkout and cannot be applied retroactively after an order is placed.
Only one discount code may be used per order unless otherwise stated.
If an order is returned, refunded, cancelled, or partially refunded, any promotional value, discount, free gift value, or bundle benefit may be deducted from the refund where applicable.
Gift cards, if offered, are non-refundable and may not be redeemed for cash unless required by law.
Coconut Bride is not responsible for lost, stolen, damaged, or unauthorized use of gift cards.
You agree to provide current, complete, and accurate purchase, billing, shipping, and account information for all purchases made through coconutbride.com.
You agree to promptly update your account and other information, including your email address, billing address, shipping address, and payment details, so that we can complete transactions and contact you when necessary.
We reserve the right to cancel or refuse orders if billing, shipping, or account information appears inaccurate, incomplete, fraudulent, or suspicious.
If you submit reviews, comments, photos, feedback, suggestions, ideas, or other content to Coconut Bride, you grant us a non-exclusive, royalty-free, worldwide, perpetual, and transferable right to use, reproduce, edit, publish, translate, distribute, display, and share such content in connection with our business, marketing, website, and promotional activities.
You agree that your submissions will not violate any third-party rights, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.
You agree not to submit false, misleading, abusive, defamatory, obscene, illegal, threatening, or harmful content.
We may monitor, edit, remove, or refuse user-submitted content at our discretion.
All content on coconutbride.com, including but not limited to text, product descriptions, images, logos, graphics, designs, icons, videos, website layout, software, and other materials, is owned by Coconut Bride or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, display, transmit, sell, license, or exploit any website content without our prior written permission.
Unauthorized use of our intellectual property may result in legal action.
Our website may contain links to third-party websites, payment providers, shipping carriers, applications, plug-ins, or services that are not owned or controlled by Coconut Bride.
We are not responsible for the content, policies, security, accuracy, availability, or practices of third-party websites or services.
Use of third-party websites or services is at your own risk and may be subject to separate terms and privacy policies.
You may not use our website, products, or services for any unlawful or prohibited purpose, including but not limited to:
Violating any applicable law or regulation
Infringing intellectual property rights
Submitting false or misleading information
Uploading viruses, malware, or harmful code
Attempting to gain unauthorized access to our systems
Interfering with website security or functionality
Collecting personal information of others without consent
Engaging in fraud, chargeback abuse, or payment misuse
Harassing, abusing, insulting, harming, defaming, or discriminating against others
Using automated tools, bots, scrapers, crawlers, or data mining systems without authorization
Placing orders for resale in violation of our policies
We reserve the right to terminate access or cancel orders if prohibited use is suspected.
Your submission of personal information through coconutbride.com is governed by our Privacy Policy.
By using our website or placing an order, you consent to the collection, use, processing, and disclosure of your information as described in our Privacy Policy.
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, or other details.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice, including after an order has been submitted.
We are not obligated to update, amend, or clarify information on our website except as required by law.
Our website, products, and services are provided on an “as is” and “as available” basis, unless otherwise expressly stated.
To the fullest extent permitted by law, Coconut Bride makes no warranties or representations of any kind, express or implied, regarding the operation of the website, product availability, product suitability, uninterrupted access, error-free service, or the accuracy of website content.
We do not guarantee that the website will be secure, uninterrupted, timely, error-free, or free from viruses or harmful components.
Some jurisdictions do not allow limitations on implied warranties, so some limitations may not apply to you.
To the fullest extent permitted by law, Coconut Bride and its owners, employees, agents, service providers, suppliers, affiliates, and partners shall not be liable for any direct, indirect, incidental, punitive, special, consequential, or exemplary damages arising from your use of our website, products, or services.
This includes, but is not limited to, damages for lost profits, lost revenue, lost data, business interruption, personal inconvenience, event disruption, wedding-related losses, ceremony-related losses, emotional distress, replacement costs, or any similar damages.
Coconut Bride’s total liability for any claim related to an order shall not exceed the amount paid by the customer for the specific product giving rise to the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some limitations may not apply to you.
Customers are responsible for ordering products early enough to allow for processing, shipping, delivery, inspection, fitting, alteration, steaming, cleaning, and any necessary adjustments before an event, wedding, banquet, ceremony, party, photoshoot, or special occasion.
Coconut Bride is not responsible for missed events, wedding delays, ceremony disruption, party cancellation, alteration costs, replacement purchases, rental costs, travel costs, emotional distress, or any other losses caused by delivery delays, incorrect size selection, customer-provided measurement errors, customs delays, carrier delays, or failure to order with sufficient preparation time.
We strongly recommend placing orders well in advance of any important date.
You agree to indemnify, defend, and hold harmless Coconut Bride and its owners, employees, agents, suppliers, service providers, affiliates, and partners from any claim, demand, damages, losses, liabilities, costs, or expenses, including reasonable attorneys’ fees, arising from your breach of these Terms, misuse of our website, violation of law, violation of third-party rights, fraudulent activity, or misuse of our products or services.
Coconut Bride shall not be liable for any delay, failure, loss, or damage caused by events beyond our reasonable control, including but not limited to natural disasters, severe weather, pandemics, epidemics, labor disputes, strikes, transportation disruptions, carrier delays, customs delays, supplier delays, government actions, war, terrorism, civil unrest, power outages, internet failures, technical issues, or other force majeure events.
If any provision of these Terms is found to be unlawful, void, invalid, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.
The remaining provisions shall remain valid and enforceable.
These Terms remain effective unless terminated by either you or Coconut Bride.
You may terminate these Terms at any time by ceasing to use our website.
We may terminate or suspend your access to our website or services at any time if we believe you have violated these Terms, engaged in fraud, misused our website, or acted in a way that may harm Coconut Bride, other customers, or third parties.
Any obligations and liabilities incurred before termination shall survive termination.
These Terms of Service, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies posted on coconutbride.com, constitute the entire agreement between you and Coconut Bride regarding your use of our website and purchases from our store.
These Terms supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Any waiver must be made in writing to be effective.
These Terms of Service and any separate agreements under which Coconut Bride provides products or services shall be governed by and interpreted in accordance with the laws of the State of Florida and applicable laws of the United States, without regard to conflict of law principles.
By using coconutbride.com or purchasing from Coconut Bride, you agree that any dispute, claim, or legal proceeding related to these Terms, your order, or your use of our website shall be handled in accordance with applicable Florida and United States law.
If a dispute arises, you agree to first contact Coconut Bride at info@coconutbride.com so that we may attempt to resolve the issue informally.
We will make reasonable efforts to review and respond to customer concerns in good faith.
Nothing in this section limits any rights you may have under applicable consumer protection laws.
We reserve the right to update, change, replace, or modify these Terms of Service at any time by posting the updated version on coconutbride.com.
Changes will take effect immediately upon posting unless otherwise stated.
Your continued use of our website or purchase of products after changes are posted constitutes acceptance of the revised Terms.
It is your responsibility to review these Terms periodically.
If you have any questions about these Terms of Service, please contact us:
Coconut Bride
Website: coconutbride.com
Email: info@coconutbride.com
Address: 304 Orangewood Ave, Clearwater, FL 33755, USA
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